Jessica combines design thinking, entrepreneurship, and change management to help organizations foster innovation culture from within.
Jessica Fan is an innovation specialist, experience designer, and entrepreneur. She is a co-founder of Journey, an innovation consultancy based in Toronto. Her personal mission is to solve systemic challenges through organizational culture change, lean start-up methodologies, and human-centered design.
In recent years, Jessica has worked within organizations including Google and Adaptive Path. Passionate about education and bringing down cultural barriers, she founded Penyo Pal and SnapLingo, two language technology companies with a total of more than 1 million users in Canada, US, and China. Through her work in industries ranging from financial services to sustainable agriculture to consumer technology, Jessica has developed expertise in customer experience design, data-driven innovation, and entrepreneurship.
Innovation, change management, lean, design thinking