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Biografia

Jessica Fan


Consultora
Toronto
fan@reospartners.com

Time de Liderança
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Jessica helps teams build capacity in design thinking and innovation, so they can turn great ideas into implemented solutions.

Sobre

Jessica Fan has deep expertise as an innovation specialist, design thinking educator, and technology entrepreneur. She empowers systems leaders with methodologies and tools to help pinpoint problems, develop creative solutions, and turn ideas into action. She particularly enjoys the challenge of helping teams in low-resourced, low-certainty contexts.

Jessica has years of experience designing human-centered services and technologies. She was a Founding Partner of JourneyCX – a consultancy specializing in innovation capacity building for clients including Telus, RBC, and CIBC. Passionate about education and bringing down cultural barriers, she founded Penyo Pal and SnapLingo, two language technology companies with more than 1 million global users. Jessica began her career working with leading-edge technology and design teams at Adaptive Path and Google.

Expertise

Design thinking, innovation culture, technology/service design

Background

  • Served as Founding Partner of innovation consultancy JourneyCX (Toronto)
  • Served as Partner of digital consultancy Pixelbot (Toronto)
  • Served as Co-founder of education technology companies SnapLingo (Beijing) and Penyo Pal (Toronto)
  • Worked as Service Designer on sustainable agriculture projects at Tsinghua University (Beijing)
  • Worked as User Experience & Service Designer at Adaptive Path (San Francisco)
  • Worked as User Experience Designer at Google (Mountain View)
  • Worked as Biomedical Engineering Researcher at the University of Calgary (Calgary)

Education

  • Studies in Biomedical Chemical Engineering
  • BBA Business Administration and Interaction Design, Simon Fraser University
  • The Next36 Cohort - Program for Canada's next high-impact entrepreneurs

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