This project stemmed from a deep concern on the part of some community leaders in Franklin County, Ohio, regarding the state of their health care system.
In 2005, health care leaders in Franklin County invited us to “assess our community’s readiness for change [that can] create…health care for all people in Franklin County that is affordable for individuals and sustainable for our community.”
We spoke in depth with 58 people with differing perspectives on health care in the county: leaders of hospitals, foundations, large and small businesses, and community organizations, as well as politicians, public servants, physicians, and patients. We then synthesized the data and presented a model that spoke to the current state of the system; the current responses by the community to the system; and the options for changing it.
This synthesis has served as a solid foundation for further action by the community and we still provide coaching and support to the initiative’s leadership team.
We provided coaching and support to the OOH leadership team and have recently been involved with leading an Art of Hosting for physicians, giving them some tools to engage in meaningful conversations with their institutions and their patients.