We helped the New Zealand government re-invigorate its relationship with partner NGOs.
In 2008, we worked with the Office of Community and Volunteer Services (OCVS) in Wellington, New Zealand. OCVS contracts with non-governmental organisations (NGOs) to deliver services set out in national government policy. The relationship between the two groups had become strained, in part because public oversight of the government has forced the OCVS to develop new processes and procedures that make it more difficult for NGOs to provide services. We facilitated a process with a cross-sectoral group of OCVS and NGO staff which rebuilt trust and relationships, and which created new, mutually respectful and supportive ways of working together.