Collaborating for Transformation in Times of Crisis: Learnings from 2020
In this look back at 2020, we share five learnings on how to collaborate in order to transform crises:
- Imagining what’s possible enables more effective crisis response
- Working systemically reveals strategic opportunities in a crisis
- Relationships across a system enable timely responses to a crisis
- Working towards decolonization supports resilience
- Working experimentally can reduce the devastation of future crises
We enable groups with diverse, often competing and even conflicting perspectives to understand each other and work together.
Our work brings the whole system together to seek root causes behind their problems and to collaborate to address them.
We support groups to take an intentional, iterative, and innovative approach to developing, strengthening and scaling new and existing solutions.
Reos Partners uses a variety of methods that help diverse groups to address complex challenges.
Our methods are characterized by three consistent elements:
- We enable collaboration
- We work systemically
- We support experimentation
- Life Insurance and Non-Life Insurance Companies
- Micro Insurance companies
- Consumer protection organisations
- Insurance associations
- Mobile network organisations
- Banking partners
- Non profit organisations
Convening and Delivery Partner
Access to Insurance Initiative
By taking an approach that puts customer needs first and then testing, refining, and re-testing new, and innovative ideas, the Lab is creating solutions that work in the real world, helping those who need it most to weather future shocks.
These multi sector lab teams use this rare opportunity of working together in this creative, experimental, generative way to build better understanding of their shared concern, build robust relationships, challenge each other’s thinking and execute collective problem solving. This lays the ground for not only these innovations but any future endeavours the industry needs to address.
Working experimentally can reduce the devastation of future crises
Inclusive Insurance Innovation Lab
Argentina, India, Morocco, Rwanda
Insurance is a powerful tool to help people recover when unexpected crises hit, and yet many of those who are most vulnerable do not have it. There are many barriers to ensuring that those who need insurance get it; insurance is unaffordable, especially for those earning $4 a day. It is also not well understood by potential beneficiaries as well as the trust of insurance is low.
The Inclusive Insurance Innovation Lab aims to develop innovative solutions to these challenges so that more people can be protected from the consequences of unexpected events in their lives.
Multi-location Social Lab
In 2020, Reos Partners in partnership with A2ii supported the Lab’s second group of country cohorts to develop insurance solutions that can soften the blow of future crises for those who are most vulnerable. Taking an experimental approach, the country cohorts are prototyping solutions that can provide insurance for:
- Informal domestic workers in Argentina
- Low-income households in India
- Farmers and youth in Rwanda
- Vulnerable people in Morocco
In addition to enabling many systems to respond effectively to the crises of 2020, we, of course, also responded ourselves.
Reos Partners’ response to a year of crises
Making Our Work More Equitable
As the Black Lives Matter movement mobilised people around the world, we continued to explore the ways in which we needed to change.
In some of our projects, we invited conversations exploring how colonial legacies are present in our methods and relationships; in our offices, we reflected on how they are present in our policies and procedures; and at the personal level, we took steps to identify and dismantle these legacies in ourselves.
The more we look, the more we see that colonial legacies are ubiquitous. We are committed to continuing to do the difficult work of facing and addressing them in the months and years to come.
As a result of the pandemic, we quickly converted processes to an online environment.
We learnt to guide and support local facilitators from a distance in some contexts, while holding other processes fully online.
While we look forward to in-person events again, we have also found online modalities that we will continue to use, both to support local partners and to reduce our carbon footprint, even when travel is an option again.
Read about some of our lessons learnt from going online.
Using Our Methods on Ourselves
As we rapidly pivoted, shifting our work to the context of the pandemic, we worked in a systemic, collaborative, and experimental way, using the methods that we share with others.
Across the globe, Reos offices worked more together than ever before, embraced uncertainty, developed systemic understanding. and experimented our way forward.
This has resulted in internal systems and processes that work better than ever, an explosion of innovative practices, shared learning, and stronger personal connections.
As we move forward we are continuing to learn, discover, and improve.
As we move into this decisive decade, Reos Partners is committed to working together and sharing our experience, methods, and curiosity with those who have the courage to tackle tough challenges, helping systems to thrive, whatever may come.